Creating usable products that are compelling to users require a lot of work. Usability testing is a key method for ensuring the success of a new and existing product release. Methods and Tools:• Moderated Usability Testing • Moderated Desirability
Fortune 500 Intranet Research and IA
Methods and Tools • Remote phone interviews • Multi-language survey (Survey Monkey) • Industry best practices review (Nielsen Norman) • Card Sorting (Optimal Workshop) MY
Web Testing for TechSmith
Methods and Tools Used: • Unmoderated usability testing (UserZoom) • Card sorting (UserZoom) • Tree testing (UserZoom) • Hotspot click testing (UserZoom) MY ROLE: As a user
Snagit Usability Testing
Work isn’t always pretty. Methods and Tools Moderated Usability Testing Benchmark Testing MY ROLE: I worked on a two person research team within a larger