Welcome to my site! I'm an Experience Researcher and Strategist. Combining my love for curious research and engaging users, I work with information design, interaction design, and usability research to create holistic and interesting user-centered experiences.
My passion for having a technical background based in a humanistic approach blossomed from my degrees in Experience Architecture and Technical Writing at Michigan State University and grew in my work with physical and digital experiences . These days, I'm working as a UX Lead and Researcher at U.S. Bank where I collaborate with teams to uncover problems and solve them using customer-centric methods.
I don't just create interfaces. I create experiences. I love collaborating with all kinds of people to make services more human-centered.
Creating experiences requires understanding of pain points and room for intervention. I also love to evangelize and share research in creative ways.
I work to make sure experiences are usable by using and combining different research methods, from formal usability testing, to cognitive walkthroughs, tree testing, and more.