Methods and Tools • Remote phone interviews • Multi-language survey (Survey Monkey) • Industry best practices review (Nielsen Norman) • Card Sorting (Optimal Workshop) MY

Methods and Tools • Remote phone interviews • Multi-language survey (Survey Monkey) • Industry best practices review (Nielsen Norman) • Card Sorting (Optimal Workshop) MY
Methods and Tools: Interviews Usability Testing THE PROBLEM: Elemental Technologies (NOW: AWS Elemental), a company that focuses on creating media streaming and streaming management products,